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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Haley Clinard

Haley Clinard

August 27, 2025

5  out of  5
rating by Haley Clinard
"DK Moncrief is incredibly knowledgeable, reliable, and always goes above and beyond to help her clients. DK's professionalism and dedication to her job are truly admirable. I highly recommend her services to anyone in need of insurance assistance. Keep up the great work, DK!"
We responded:
"Haley, you're so right! DK always goes above and beyond and is highly dedicated to all of our customers. Thanks for choosing Patrick Johnson State Farm!"
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Donald Hartsell

August 21, 2025

5  out of  5
rating by Donald Hartsell
"I had the pleasure of working with Ryley Luter, Auto/Home Insurance Representative from the Decatur, AL STATE FARM agency with a great experience and outcome. I have been with GEICO for over 35 years, and recently the rates had gotten so bad I asked my neighbor who he had his home and auto through. I called the Patrick Johnson Agency and was helped with quotes and best pricing as well as best coverage immediately. Thank you Ryley! Outstanding Support!"
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Rickey Taylor

August 15, 2025

5  out of  5
rating by Rickey Taylor
"DK was amazing and very helpful"
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Missy Johnson

August 4, 2025

5  out of  5
rating by Missy Johnson
"Ryley was very helpful in helping me make changes to my policy. She was able to add vehicles and send me all the information I needed within minutes, and she was very pleasant to work with."
We responded:
"Thanks so much for your kind words, Missy! Ryley makes dealing with insurance a breeze, and is great at getting it done with a smile. Thank you for choosing the Patrick Johnson Agency!"
Profile photo of JEFF DU COEUR

JEFF DU COEUR

July 31, 2025

5  out of  5
rating by JEFF DU COEUR
"une adorable lieu avec des bon traitement DK"
We responded:
"Merci beaucoup de nous avoir choisis pour votre assurance. DK offre un excellent service à tous ses clients!"
Profile photo of Daniel Valero

Daniel Valero

July 31, 2025

5  out of  5
rating by Daniel Valero
"Samantha did an awesome job with customer service!"
We responded:
"We appreciate you, Daniel! Sam is fantastic with our customers and providing top tier service to everyone who walks through our door. Thank you for trusting our office!"
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Teresa Dotson

July 29, 2025

5  out of  5
rating by Teresa Dotson
"Raleigh was a big help to me getting insurance on my vehicle she was amazing through it all I'm so thankful for her"
We responded:
"Thank you for your 5-star review, Teresa! Our State Farm team is proud to serve you and our community. We are thankful Ryley is on our team and was able to take care of you!"
Profile photo of Will Rhodes

Will Rhodes

July 29, 2025

5  out of  5
rating by Will Rhodes
"DK was such a pleasure to work with. She got our rates down to the lowest we can find from anyone! Call her and she’ll get you right!"
We responded:
"DK is phenomenal at making sure each and every customer has the perfect coverages that fit their unique needs. Auto, home, and life insurance, she can take care of it all. Thanks so much for the review, Will!"
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Michael Wharton

July 25, 2025

5  out of  5
rating by Michael Wharton
"⭐️⭐️⭐️⭐️ I recently had a conversation with Samantha Vickers and couldn't be happier with the experience. She was knowledgeable and genuinely eager to help. It's refreshing to find someone who takes the time to explain everything clearly and makes the process easy. Highly recommend!"
We responded:
"Sam is great and continues to show how important of a role she plays in our office. She takes care of our customers with a smile. and we are grateful she's on our team. Thanks Michael!"
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Dalton Chalus

July 24, 2025

5  out of  5
rating by Dalton Chalus
"The experience I had here was excellent. The team was both professional and personal at the same time. I was in and out very fast with satisfaction. A cold water was even offered to me because it was so hot outside :)"
We responded:
"We're so glad you had such a positive interaction with our office, Dalton. We try and make sure that everyone who comes through our door has an uplifting experience. and it means a lot to know that we're meeting our goals. Thank you for choosing the Patrick Johnson Agency!"
Profile photo of Kim Cole

Kim Cole

July 23, 2025

5  out of  5
rating by Kim Cole
"Riley was so so pleasant to work with. I was just dropping off my current insurance information and ended up waiting for her to get me a quote to replace. Quick help and saved us money. This was one of my 3 blessings of the day. Will certainly recommend!"
We responded:
"Thank you so much. Kim! Ryley is a blessing to have in our office, and we are so glad we were able to save you some money. We appreciate you!"
Profile photo of Trisha Digirolamo

Trisha Digirolamo

July 22, 2025

5  out of  5
rating by Trisha Digirolamo
"Came to State Farm to pay our bill & Samantha, Addie & Patrick were remarkable in helping us get our bill paid after a little frustration with the website!! Thank you all so much!!"
We responded:
"Taking payments in our office is always easy, and it also gives us a chance to connect with great customers like you, Trisha! Feel free to stop by any time. Thank you!"
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Paulina Jose

July 19, 2025

5  out of  5
rating by Paulina Jose
"D.K. Moncrief me atendio excelente"
We responded:
"¡Hola Paula! DK hace un gran trabajo ayudando a todos nuestros clientes, ¡y estamos muy agradecidos de que pueda ayudar!"
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Isabela Pascual

July 18, 2025

5  out of  5
rating by Isabela Pascual
"Excelente servicio"
We responded:
"Siempre tratamos de ofrecer un servicio excelente y asegurarnos de que todos nuestros clientes sean atendidos. ¡Gracias por elegir nuestra oficina para todas sus necesidades de seguro!"
Profile photo of Shawn Holmes

Shawn Holmes

July 18, 2025

5  out of  5
rating by Shawn Holmes
"Best insurance and the best crew to take care of u. Ryley is awesome and always takes of me. The rest of the crew is awesome too. Patrick has been great with everything he's done for me."
We responded:
"Thanks so much, Shawn! Ryley goes the extra mile for her customers and always is checking in on customers to make sure they are well covered. Patrick and the team appreciate your business!"
Profile photo of Stacy Holmes

Stacy Holmes

July 18, 2025

5  out of  5
rating by Stacy Holmes
"Patrick Johnson and his staff are very attentive. Anytime I have have a question, I can call Addie and she is eager to help me. We have all of our stuff through Patrick Johnson- State Farm. I would definitely recommend this office as your next in insurance agent."
We responded:
"If there's one thing about Addie...she loves to answer any question you may throw at her. If she doesn't know an answer, she can find out! Thank you so much for the review, Stacy, it means a lot! :)"
Profile photo of Marita Arroyo

Marita Arroyo

July 15, 2025

5  out of  5
rating by Marita Arroyo
"Excelente servicio 10 de 10 muy amable en todo recomendada 100%😊"
We responded:
"¡Muchas gracias, Marita! Te apreciamos y continuaremos brindándote nuestro excelente servicio a ti y a todos nuestros clientes."
Profile photo of Steven Smith

Steven Smith

July 11, 2025

5  out of  5
rating by Steven Smith
"I’ve been a customer of Patrick for a few years now. I couldn’t be happier with my agent and his great staff like Samantha. She always has a big smile and every is very friendly and knowledgeable."
We responded:
"Hi Steven! Samantha does a great job at greeting customers and handling any problems they may have. Thank you for choosing Patrick Johnson State Farm!"
Profile photo of Shayleigh Dutton

Shayleigh Dutton

July 11, 2025

5  out of  5
rating by Shayleigh Dutton
"Samantha was so helpful and so sweet!"
We responded:
"Samantha is SUCH a great addition to our team and always makes sure to greet our customers with a smile and a great attitude! Thanks so much for your support of Sam and our team at the Patrick Johnson Agency!"
Profile photo of Tim Smith

Tim Smith

July 10, 2025

5  out of  5
rating by Tim Smith
"Had an insurance issue with a vehicle DK and Samantha were very concerned and helpful in getting my issue resolved.thank you"
We responded:
"We're so glad our team was able to help, Tim! DK and Sam are great with all of our customers. We appreciate you!"
Profile photo of Walter G Blackwell

Walter G Blackwell

July 10, 2025

5  out of  5
rating by Walter G Blackwell
"Ryley, was great and very helpful.She knew exactly what I needed and her knowledge was outstanding.She a great asset to her company."
We responded:
"Ryley is outstanding with getting information to customers in a way that's easy to understand and quick to grasp. We're so thankful she is on our team! Thanks for trusting us, Walter!"
Profile photo of Keysa Cooley

Keysa Cooley

July 10, 2025

5  out of  5
rating by Keysa Cooley
"Riley is the Best call her"
We responded:
"We’re thankful for your feedback, Keysa! It’s our pleasure to assist you with your insurance needs, and we're glad Ryley could help. If there is anything else we can do to help, please let us know!"
Profile photo of Cindy Shirley

Cindy Shirley

July 7, 2025

5  out of  5
rating by Cindy Shirley
"Addie has been AMAZING to work with! She is kind, patient, friendly, warm and has been so patient in answering all of my questions. A few minutes prior to calling Addie at State Farm, I spoke with someone at another local insurance company. That person was rude, condescending about some of my questions, abrupt and just did not act as though my business was that important to her. She said she would get back to with me a quote. But after talking with Addie at State Farm, I decided that even if their quote was less than State Farm's, I would not hire them as my insurance company. That person I spoke with lost a client for her company. Addie got a quote to me within the hour and efficiently worked with my mortgage company to close the mortgage on my new home with the homeowner's insurance information. I will be closing on a home in a few weeks and have procrastinated about finding homeowner's insurance. The process of talking to insurance agents to me feels like talking to a used car salesman. I hate the process and it is quite stressful for me! But, Addie gets all the accolades and kudos I can possibly extend!!!!! She is truly an asset to State Farm....and the very reason I have chosen to use them for both my homeowner's and car insurance! I am very grateful to Addie for making a rather stressful process..... quite easy....and even pleasant. Thank you Addie!!!!"
We responded:
"Thank you for your 5-star review, Cindy! Your words are beyond kind, and we're so glad Addie was able to provide fabulous service and take care of you. Let us know if there is anything we can ever do!"
Profile photo of Severo Romero

Severo Romero

July 7, 2025

5  out of  5
rating by Severo Romero
"Muy buen trato y profesionalidad en el desempeño de su trabajo."
We responded:
"Gracias por tu reseña, Severo. ¡Nuestra oficina se esfuerza por ser muy profesional y tiene altas expectativas de servicio. Gracias por tu preferencia!"
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Guillermo Aguilar

June 30, 2025

5  out of  5
rating by Guillermo Aguilar
"Excelente atención gracias"
We responded:
"¡Gracias por tu amable reseña, Guillermo! Nos alegra saber que tu experiencia con Patrick Johnson en State Farm fue excelente. Si alguna vez necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"