
State Farm® Insurance Agent Patrick Johnson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brittany Ferguson
February 28, 2025
"I had an outstanding experience working with Ryley Luter to purchase my new home and auto insurance policy. From the start, they were professional, knowledgeable, and incredibly responsive. They took the time to understand my needs, explained my coverage options in detail, and found me the best policy at a great price. The entire process was smooth and stress-free, and I truly appreciate their dedication to customer service. If you’re looking for an insurance agent who goes above and beyond, I highly recommend Ryley Luter!"
Eddieson J Rivera Cordero
February 27, 2025
"Hola!!! Encantado del buen trato de la señorita DK fue todo un gusto haber interactuado con ella. Super complacido. Muchas gracias muy amable."
"Estamos tan contentos que haya tenido una buena experiencia en nuestra oficina, en manos de DK. Esperamos vuelva pronto! "
Yusimi Carbonell
February 27, 2025
"Muchas gracias por la atención prestada muy agradecida Dk"
"Nos alegra tanto que DK haya podido ayudarle con su seguro. ¡Nosotros aquí en Patrick Johnson estamos orgullosos de tener a los mejores para brindar la mejor atención! "
Karis Abdalah
February 26, 2025
"Muy agradecido con la atencion de DK! Ella escuchó atentamente nuestras preocupaciones y necesidades y logró encontrarnos la poliza que se ajusta a nuestro presupuesto."
"DK es conocida por tomarse el tiempo de platicar con cada cliente y descubrir la mejor manera posible de ayudarles. ¡Muchas gracias por la confianza, Karis!"
Bailee Woodall
February 10, 2025
"Addie was very helpful when it came to assessing our current plan at another insurance company and then finding us affordable pricing on our vehicles. She made everything easy to understand and answered our questions."
"Welcome to the Patrick Johnson Agency, Bailee! Addie is phenomenal with customers and making sure customers are well covered. We appreciate you, and cannot wait to work with you more in the future!"
Dayana Lamothe Rodríguez
January 27, 2025
"Muy agradecida con la atención de DK Moncrief, muchísimas gracias estoy muy complacida y feliz con mi póliza de seguro, justo lo que necesitaba. Gracias, excelente persona muy amable."
"¡Nos alegra mucho que DK le haya podido hacer sentir en casa aquí en la Agencia de Patrick Johnson! Nuestra meta es que nuestros clientes sientan el mayor nivel de satisfacción y se sientan confiados que sus pólizas están en buenas manos. ¡Le agradecemos su confianza en nosotros y esperamos que este sea el inicio de una linda amistad!"
Diane Holt
January 14, 2025
"I spoke with the most charming assistant DK this morning over a problem with my bill. She was very compassionate about my concerns and stayed on the phone with me not only helping but solving the problem for me. I wish every person that deals with the public had her personality as she was a joy to work with. Thank you Patrick for hiring such a competent employee it was refreshing to not only get help but she was NICE!!!"
"Thank you for the kind words, Diane! DK's compassion and care for customers is truly what sets her apart, and we are thankful to have her on our team at the Patrick Johnson Agency. We appreciate you!"
Lee Crowder
January 9, 2025
"DK and agency have always been courteous and efficient. Very responsive when updating policies."
"Hi Lee! DK is great at putting our customers first and helping meet their needs, big and small. Thank you for choosing the Patrick Johnson Agency!"
Liandy Hernández
January 6, 2025
"Mi experiencia en ese lugar fue maravillosa gracias a Darling Karina (DK) por el gran trabajo que realiza, yo en lo personal la recomiendo a mis amigos, familiares o otras personas. Es alguien que ayuda a todo el mundo y se entrega a su trabajo con el corazón"
"¡Muchas gracias Liandy por tu comentario! DK siempre da lo mejor de si para sus clientes que a menudo terminan siendo como su familia. ¡Le agradecemos que la recomiende a sus familiares y amigos! ¡Gracias por la confianza en la Agencia de Patrick Johnson!"
Marialis Valmaceda Mursulis
January 6, 2025
"Tus esfuerzo constante y dedicación son un ejemplo para todos; gracias por dar siempre lo mejor.” “El compromiso que demuestras en cada tarea es inspirador y merece ser reconocido.” “Tu pasión y entrega son la clave del éxito; ¡gracias por marcar la diferencia!” “Estamos agradecidos por tu buen trabajo Darling Karina DK"
"DK juega un rol vital en esta oficina y nos alegramos que ella haya podido brindarles excelente servicios cuando mas lo necesitaban. ¡Si en algo más le podemos servir, no duden en llamarnos que siempre estaremos a sus órdenes! "
Michael Zuluaga
January 2, 2025
"Super happy with DK's customer service, she helped me a LOT and cleared all the doubts I had with my policy."
"We’re honored by your positive feedback, Michael! DK cares about each and every one of her customers, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gordon Henry
January 2, 2025
"Wonderful experience especially with Ryley. I would recommend her to any one."
"Hi Gordon! Ryley strives to provide excellent customer service to all of our customers. Thank you so much for the recommendation, and for choosing the Patrick Johnson Agency!"
Sarah Lyle
December 26, 2024
"I had issues with my policy Ryley went above and beon measurement to find resolution. That's why I will continue to stay with state farm. She had great people skills as well. Big shout out Ryley."
"HI Sarah! Ryley plays a vital role in our office for our customers, and we are glad she was able to meet your needs as well. Thank you for choosing Patrick Johnson State Farm!"
Gerardo Casillas
December 18, 2024
"Very Good Customer service. HIGHLY RECOMMEND DK! She'll take great care of you!"
"Thanks Gerardo! At Patrick Johnson Agency, customer service is our top priority and it's encouraging to know that our customers see and feel that within our office. We are grateful for you!"
Emily Fennell
November 26, 2024
"Love the Customer Service 😊 Riley is wonderful from beginning to end! Thanks for everything!"
"Ryley is wonderful with our customers! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
violeta Juan Pedro
November 24, 2024
"Excellent service with Darling karina (DK)"
"DK strives to provide excellent service for all of our customers! Thank you for choosing the Patrick Johnson Agency!"
CJ Jones
October 20, 2024
"They keep increasing their rates."
"Thanks for your feedback CJ. Insurance is one of the most regulated industries in the country. Meaning State Farm has to file for a rate increase and then get it approved. Most of the time this is by showing the cost of doing business, what we are paying out and what we are taking in, then an outside state official approves the increase or not. A ton of companies have packed up and left Alabama due to they couldn’t afford to do business here. Increased costs in repairs, replacement vehicle costs, legal costs from lawyers driving up claims and so many other factors have had a major impact on rates since covid. Also, note that most companies are using data driven rating models, so an individual’s driving record, vehicle safety features, personal credit, longevity with a carrier, and hundreds of other factors drive individual rates. At my office, we strive to give the best service we can, and unfortunately the rates are decided at a much higher level. "
Nate Cameron
September 9, 2024
"DK at State Farm provided great customer service!"
"Thanks Nate! DK is phenomenal at customer service, and we're so glad she was able to help! Thank you for choosing the Patrick Johnson Agency!"
Juan Gaspar Ramírez
August 30, 2024
"DK me atendió bien"
Valeria Chavez
August 28, 2024
"DK Moncrief es la mejor, nos ayudo a revisar la póliza de seguro de nuestra casa, la de nuestros carros, ella tiene toda la disponibilidad y siempre nos atiende con amabilidad (porque la semana pasada comprarmos un auto y cambiamos de carro 2 veces 😅) nos ayudo con la actualización de datos en nuestras polizas. Y lo mas importante es que habla ESPAÑOL. Si necesitan un seguro busquenla a ella, les explicara todo y les aconsejará lo que es mejor para su protección."
"WE greatly appreciate that feedback on our team and DK. She is proving to be a true gem of an asset to our team and customers. Thanks and let us know if we can ever be of any service."
Paz Moguel
August 20, 2024
"My helper D.K Moncrief was a very kind, helpful person and very patient she had a positive attitude whole time and attended me in the best way possible!"
Ricardo Esteban
August 14, 2024
"Dk me atendio de mejor. porque me ayudo a octener una Polinasa de aseguransa muy Buena. Vengan y pregunten por DK aqui en decatur state forms ( Patrick johnson)"
April Elliott
August 9, 2024
"I have been with State Farm for about six years now and I just love them. They’re always been great, friendly happy faces always given me candy (chocolate )lol… but here recently, I have dealt with a great young lady Abbie she was a very great help With my policy, she got me in and out. I really appreciate it."
Scott Williams
August 7, 2024
"DK at Patrick Johnsons office was absolutely wonderful to work with!! She helped me out tremendously and very knowledgeable!!!"
"Hi Mr. Williams! We appreciate you so much for your kind words about DK! We're so glad she's part of our team to better assist customers like you!!"
Telisha Ervin
August 7, 2024
"If you have State Farm call a tow truck for you and the driver badly damage your vehicle State Farm will not be held accountable … be aware …. Do not use road side assistance!!!"
"Thanks so much, Telisha! Addie makes sure every customer has peace of mind and truly looks out for everyone's best interest! We appreciate you, and are always here if you need us!"