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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kacie Wheat

July 17, 2024

5  out of  5 rating by Kacie Wheat
"Today I worked with DK on the phone, and had the BEST customer service experience! She is confident in her company knowledge, extremely kind, and was as helpful as she could've been. I also have 3 babies under 5 that run around here, she was soo patient and kind with them as well. Would reccomend requesting her to meet your service needs. :)"
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Michelle Hancock

July 12, 2024

5  out of  5 rating by Michelle Hancock
"I highly recommend working with Chad Hand in this office. We had an emergency need for home insurance at the last minute before our house closing. The insurance we originally went with was denied. Chad understood our need and came through for us! He was easy to communicate with. You won't go wrong coming here first for your insurance needs!"
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Maryangeliz Maisonet

July 8, 2024

5  out of  5 rating by Maryangeliz Maisonet
"Thank you DK u are awesome 🤩 keep it up the good work ❤️"
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Johnnia Barrett

July 5, 2024

5  out of  5 rating by Johnnia Barrett
"Ask for Heidi she is amazing!!"
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Angela Jones

June 27, 2024

5  out of  5 rating by Angela Jones
"I love this agency!!!! Chad helped me today an as usual five star treatment. He took care of what I needed and also made the process fun and enjoyable"
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Gerardo Casillas

June 26, 2024

5  out of  5 rating by Gerardo Casillas
"Very Good Customer service. HIGHLY RECCOMMEND"
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Ken Street

June 25, 2024

5  out of  5 rating by Ken Street
"Ryley was knowledgeable and very helpful. I would recommend working with her for all your insurance needs."
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sara downey

June 25, 2024

5  out of  5 rating by sara downey
"DK was absolutely lovely. She patiently answered my many questions and put my mind at ease and confirmed that Patrick Johnson's agency is definitely my best choice."
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tammy Heflin

June 24, 2024

5  out of  5 rating by tammy Heflin
"Excellent customer service from Ryley Luter. Good communication and a wealth of knowledge."
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Ciara Marie

June 24, 2024

5  out of  5 rating by Ciara Marie
"There has been issues with my policy and Addie has been absolutely amazing in helping me out and giving me updates about what’s going on! She’s the sweetest, I absolutely love her!"
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Haley Clinard

June 13, 2024

5  out of  5 rating by Haley Clinard
"DK Moncrief is incredibly knowledgeable, reliable, and always goes above and beyond to help her clients. DK's professionalism and dedication to her job are truly admirable. I highly recommend her services to anyone in need of insurance assistance. Keep up the great work, DK!"
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Devron Turney

June 13, 2024

5  out of  5 rating by Devron Turney
"Darling Moncrief is the example of professional. I would recommend her to absolutely anyone and everyone!!!"
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Katie Henry

June 13, 2024

5  out of  5 rating by Katie Henry
"Addison was very helpful in getting me a good quote on my homeowners insurance that was right for me and my home!"
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Jamna Tucker

May 17, 2024

5  out of  5 rating by Jamna Tucker
"I want to give Patrick Johnson’s agency 5 stars not only for running a great agency, but employing people that are as caring, professional, and efficient as Ms. DK has been. She truly is a gem and I hope she receives the recognition she deserves. All my insurance needs have been met and she is quick to answer any questions I’ve had."
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Valeria Chavez

May 17, 2024

5  out of  5 rating by Valeria Chavez
"I recently had the pleasure of using DK Moncrief for my insurance needs, and I couldn't be more satisfied. Their team was professional, knowledgeable, and attentive to my specific requirements. She took the time to understand my situation and provided tailored advice that made the entire process smooth and stress-free. The level of customer service at DK Moncrief is exceptional. She were always available to answer my questions, and guide me through every step of selecting the right insurance policy. Furthermore, the range of insurance products offered by DK Moncrief is comprehensive, ensuring that I had plenty of options to choose from. She helped me find a policy that not only met my coverage needs but also fit within my budget. Overall, I highly recommend DK Moncrief for anyone seeking reliable and personalized insurance services."
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Grimaldi's Marketing Hunstville

March 15, 2024

5  out of  5 rating by Grimaldi's Marketing Hunstville
"Heidi was SO helpful! She went above and beyond to help me find the best rate for my auto insurance! I’ll definitely be working with her from now on."
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Dewayne Eddy

March 14, 2024

5  out of  5 rating by Dewayne Eddy
"Addie Johnson helped us out. Very prompt and professional! Great Customer Service!! Thank You Addie!!"
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Clayton Kirchmar

March 12, 2024

5  out of  5 rating by Clayton Kirchmar
"Good rates"
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Misty Moore

February 21, 2024

5  out of  5 rating by Misty Moore
"Heidi has been simply amazing! She has gone above and beyond to help me get the homeowners/auto coverage I want at prices I can afford. She has listened carefully as I explained what I need, and she has always responded with professional courtesy and respect. Thanks so much for taking customer service to the next level! Y’all are the best!"
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Elliott Johnson

February 19, 2024

5  out of  5 rating by Elliott Johnson
"Addie Johnson gave me a wonderful service experience when I came in the other day. She was very attentive to me and my needs and I felt very seen and heard by her. I 100% would recommend."
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Richard and Vicki

February 16, 2024

5  out of  5 rating by Richard and Vicki
"This office was extremely helpful and knowledgeable. Chad Hand was able to answer all my questions patiently. Addie who answered the phone was very pleasant and helpful as well."
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Gloria Miller

February 16, 2024

5  out of  5 rating by Gloria Miller
"Chad is the BOMB!! He took my payment today, 2-16 and made me laugh. All of the staff are the BEST!! If you are looking to switch insurance companies, I highly recommend them!!"
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Mary Ann Scott

February 15, 2024

5  out of  5 rating by Mary Ann Scott
"I recently had the pleasure of working with Addie Johnson at Patrick Johnson | State Farm, and I must say, her service exceeded all expectations. From the moment I walked through the door, Addie greeted me with a warm smile and a genuine eagerness to assist. Her professionalism and knowledge of insurance products were immediately apparent, making the entire process smooth and stress-free. Addie took the time to listen attentively to my needs and concerns, offering personalized recommendations tailored to my situation. She patiently answered all of my questions, ensuring I had a clear understanding of my coverage options. What impressed me most was her unwavering dedication to finding the best solution for me, going above and beyond to ensure I felt confident in my decisions. Throughout the entire experience, Addie demonstrated exceptional customer service skills, displaying a level of care and commitment that truly sets her apart. Her attention to detail and willingness to go the extra mile did not go unnoticed, and I left feeling grateful to have had such a positive interaction. I would highly recommend Addie Johnson to anyone in need of insurance services. Her professionalism, expertise, and genuine concern for her clients make her an invaluable asset to Patrick's State Farm office. Thank you, Addie, for your outstanding service—I look forward to continuing our relationship for years to come."
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Adalis GC

February 14, 2024

1  out of  5 rating by Adalis GC
"NO REGALES TU DINERO Si pudiera darle cero estrellas lo haría, estuvimos con ellos poco más de 6 meses. Por favor no regales tu dinero ellos solo quieren robarte y estarás sin aseguransa bastante tiempo porque no son capaces de arreglar un error que ellos mismos cometen y que tú pagues lo platos rotos. Y tu dinero no va a a parecer por ningún lado."
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calvin

February 12, 2024

5  out of  5 rating by calvin
"I was hit by a US Post office mail truck while in a parking spot. Chad Hand was immensely helpful in processing the claim, which was being delayed by the slow response for information from the Postal service. I greatly appreciate his help. Carl Stover"